NHS 111 is a new service that has been introduced to make it easier for you to access local NHS healthcare services. You can call 111 when you need medical help fast but it’s not a 999 emergency. NHS 111 is a fast and easy way to get the right help, whatever the time. Calls are free from landline and mobile phones.
Call 111 if:
- you need medical help fast but it’s not a 999 emergency
- you think you might need to go to A&E or need another NHS urgent care service
- you don’t know who to call or you don’t have a GP to call
- you need health information or reassurance about what to do next
For less urgent health needs, contact your GP or local pharmacist in the usual way.
999: Emergency Service
Call 999 only for immediate life threatening emergencies.
A medical emergency, crime or incident occurring now
101: Police Service
Call 101
Can be used to contact the police help desk.
To report none emergency crimes .
To speak to the police about a general enquiry.
To contact the police when the call is less urgent than a 999 type call.
